1). All orders will be processed within 24 business hours.
We make every effort to ensure your order is processed, safely packaged and shipped as soon as possible.
If you want to cancel the order or change item, please contact us within 12 hours. After the package has been shipped, it can't be canceled or change anymore.
If you want to return the product, please check our Return Policy.
2). The order will be shipped from the United State. Shipping fee is free to US , and the shipping way is by USPS/UPS/Logistic US.
Shipping Time (About): USPS/UPS: 3-4 Business Day, Logistics US: 3-5 Business Day
Reminding: Kindly note that you may received serveral package if you order bundle items. Pls wait for more days when you received first package. If still not received it in a week. Pls free to contact us about other packages :)
3). How do I check the status of my order?
When your order has been shipped, you will receive an fulfilled email notification from us. And once an item is picked up by a carrier, a tracking number will be generated and sent to your email. Please allow 48 hours for the tracking information to become available.
4). If you haven’t received your order many days of receiving your shipping confirmation email, please contact us with your order number, We'll check it for you!
Email: services@imarku.net
