We'd love to hear from you - For quicker assistance, kindly reach out via email imarku@imarku.net. We'll reply within 24 business hours!
Time: Mon to Fri: 9:00AM - 6:00PM
imarku Customer Service Email: imarku@imarku.net
imarku Media/Influencer cooperation Email: partnership@imarku.net
US Address:
211 Erie St, Pomona, CA, 91768
Phone: +1-909-413-1813
You will receive an e-mail confirming your order shortly after you’ve placed it. Once the order has shipped, you will receive an fulfilled email notification from us. And once an item is picked up by a carrier, a tracking number will be generated and sent to your email. Please allow 48 hours for the tracking information to become available.
Yes, when you want to make a change to your order, please contact us right away at imarku@imarku.net with your Order ID so that we can better assist you.
We offer an industry record-length 90-day full money back guarantee and a limited lifetime warranty.
If you want to cancel your order, simply send us a message with your Order ID and we will be pleased to assist you.
For more questions, please check Imarku's FAQ page.