The iMarku Hammered Butcher Knife comes with a leather cover that it is convenient to travel with it. The design is unique. You may feel is kinda of heavy, but perfect for cutting a large piece of meat with small bones. I'm sure it can be your favorite meat prep knife.
High Quality - Imarku butcher chef knife is made of German X50CrMov15 high carbon steel and high-manganese steel, hand forged by craftsmen with more than 20 years of experience. Quality tested by 200 customers before selling, none of the butcher knives rusted after 6 months of use. The sharp and strong blade has good rust-resistance.
Multi-Function Meat Cleaver - The rockwell hardness of this knife reaches 56-60 degrees, the blade is harder than ordinary steel blades, so this serbian chefs knife can be used to chop all kinds of bone, as well as to handle your daily kitchen tasks like vegetables with this chopping knife. Compared with kitchen knives made with mechanical ways, the service life of such knives is longer.
Full Tang Wooden Handle - Ergonomic Full Tang handle design of the chopper knife makes it easy to grip and hassle-free maneuvering, the handle and the blade are integrated without soldering. And the blade is hand polished to between 8-15 degrees per side, adapting high-low temperature treatment to improve inner structure of the steel, which ensures ultra sharpness it has. You can use the chopper knife for a long-term.
Easy To Carry - The meat knife comes with a unique leather knife sheath case to protect the knife blade, beautiful and more convenient. Our cutting knife can be attached to the belt for easy carrying when using outdoor.(There may have a smell of the leather sheath, please hang in a ventilated place for some days when you receive it).
IS IT SAFE TO ORDER ONLINE?
We’re a member of "Verified by Visa" and "Secure by MasterCard", providing additional security when using your payment cards online. We use industry-standard encryption systems for potentially sensitive information, such as your name, address and other critically sensitive information like your credit / debit card details. Information passed between your computer and our website cannot be read in the event of someone else intercepting it.
HOW CAN I PAY FOR MY ORDER?
Accepted payments include Visa, Mastercard, American Express, Shop Pay, Apple Pay, and PayPal. If there is a payment service we don’t currently use, let us know and we can add it to our list.
WILL I RECEIVE A CONFIRMATION EMAIL WHEN I PLACE MY ORDER?
You will receive an e-mail confirming your order shortly after you’ve placed it. Once the order has shipped, you will receive an additional e-mail with shipment notification. And when the tracking number updated, you will received and email with your order tracking information.
CAN I MAKE CHANGES TO MY ORDER?
Yes, when you want to make a change to your order, please contact us right away at email@example.com with your Order ID so that we can better assist you.
CAN I CANCEL MY ORDER?
We offer an industry record-length 120-day full money back guarantee (including the shipping) and a limited lifetime warranty.
If you want to cancel your order, simply send us a message with your Order ID and we will be pleased to assist you.
I AM MISSING A PRODUCT FROM MY ORDER. WHAT CAN I DO?
We are always here for you to ensure that your Imarku experience is exceptional. If you are missing a product from your order, please contact us at firstname.lastname@example.org and we will be happy to assist you.
DO I NEED TO PAY CUSTOMS ON MY ORDER?
Please note that you may be subject to tariffs and duties and are responsible for any country-specific tariffs and duties, charged by your government to the purchasing party for importing items. Unfortunately, we are not in control of any country-specific tariffs and duties imposed on your order by your respective government. Taxes and duties will likely be charged on the items you order. If taxes and duties are placed on your package by officials, the fees will be your responsibility. We are legally obligated by Border Agencies to show the original price of any of the item(s).
1).All orders will be processed after you order 24 business hours
We make every effort to ensure your order is processed, safely packaged and shipped as soon as possible.
If you want to cancel the order, please contact us within 24 hours, after the item has been shipped, it can't be canceled.
If you want to return the product, please check our Return Policy.
2). The order will be shipped from the United State, Shipping fee is free to US , and the Shipping way is by USPS/UPS/Logistic US.
Shipping Time(About): USPS/UPS: 3-4 Business Day, Logistics US:3-5 Business Day
Reminding: Kindly note that you may received serveral package if you order bundle items. Pls wait for more days when you received first package. If still not received it in a week. Pls free to contact us about other packages :)
3).How do I check the status of my order?
When your order has shipped, you will receive an fulfilled email notification from us. And when the tracking number is updated, we will notified you via email again. Please allow 48 hours for the tracking information to become available.
4).If you haven’t received your order many days of receiving your shipping confirmation email, please contact us with your order number, We'll check it for you!
Our return policy lasts 90 days, it means you have 90 days after receiving your item to request a free return. If Over 90 days by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Please don't reject the package if you found don't want it at the moment or the item is not the one you ordered. Pleass accept it first and contact us about return. If you reject the item cause the package is unable to tracking. Then we would think that you have received the package by default.
An item is only eligible for a return has two reasons:
1. Incorrect item was shipped.(Remember try to contact our customer service team by email)
2.For a return to be accepted, your item must be in the same condition that you received it; new, unused, unsharpened, and in its original packaging. You will need to provide photographic evidence.
Before start a return, you must contact us at email@example.com. And send us your Order number. If your return is accepted, we’ll send you address of wearhouse, as well as instructions on how to return your package.
Items sent back to us without first requesting a return will not be eligible for a refund or exchange and will only be sent back to you after payment of all shipping costs.
Return Shipping Adress:
105 Exchange Place #A.
Pomona, CA 91768 US
Return Shipping fee:
Free return when you received the knife and haven not used it yet. We can send you a return lable for return to us within 90 days after place order. If you it's pass 90 days, you will need to pay for shipping if the item have not use it yet and keeping new.
Additional non-returnable items:
- Gift cards
For exchange or enquiries, please contact us by email about the product details
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us by email, we will help you to check it.
1.You need to pay for your shipping costs for returning your item with non-quality problem within 90 days from the date you purchased it.
2. You will be responsible for paying for your own shipping costs for returning your item after 90 days from the receipt of original order.
3. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. If the customer doesn't pick up the goods on the specified date with the requirement, causing the goods to be destroyed, we'll not give a refund. If the goods are returned to warehouses by courier, the customer must be paid the additional fees.
5. Within the warranty period, the replacement is free but the shipping fee will be charged accordingly after 3-months.
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