FAQ-Gift Card

1. How do E-gift cards work?
The Gift card is an alphanumeric code, consisting of letters and numbers, like BIRTHDAY_DF627. It can be applied at the cart/checkout to cover the order total. A virtual gift card is just an email-sent code like a virtual product. It has no weight, there is no physical inventory and it cannot be shipped. E-gift card can cover both a purchase and shipping.


2. How does the recipient receive an e-gift card?

We will send your recipient an e-gift card by email. Your recipient will receive an email notifying them about your gift.


3. Are there any additional fees associated with the e-gift card?

There are no additional fees associated with the e-gift card. You will only be charged the value of the e-gift card, and we will not impose any other fees.

4.If I return an item purchased with E-Gift Card, can you credit my credit card instead?
No. All returns are credited in the original form of payment.

5.When is the E-Gift Card sent to the recipient?

The e-Gift Card alert message is sent to the recipient on the date you choose. The delivery date is pre-set to the current date, so if you do not select a different date, the alert message is sent on the same day as your purchase, within hours or sooner after your transaction is complete.

6.When does the E-Gift Card expire?

There is no expiration date on your E-Gift Card.

7.How do I check my E-Gift Card balance?

1). Check your balance online at imarku.com by login.
2). Ask a imarku customer to check the balance for you.